Privacy Policy
last updated
KerseyKreative, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.kerseykreative.com or use our services
1. Information We Collect
Personal Information
We may collect the following types of personal information that you voluntarily provide:
- Contact Information: Name, email address, phone number, business name, and mailing address.
- Project Information: Details about your business, project requirements, and preferences provided via
contact forms, intake forms, or client communications. - Communication Records: Records of our correspondence, meeting notes, and project-related
communications. - Payment Information: Billing address and payment method details (processed securely through third-party
payment processors.
Technical Information
We automatically collect certain technical information when you visit our website:
- Device Information: Browser type, operating system, device type, and unique device identifiers.
- Usage Data: IP address, pages visited, time spent on pages, referral URLs, and website interaction data.
- Cookies and Tracking Data: Information collected through cookies, web beacons, and similar tracking
technologies.
Client Portal Information
When you use our client portal services:
- Account Information: Login credentials, profile information, and account preferences.
- Project Files: Documents, images, and other materials uploaded or shared through the portal.
- Activity Logs: Records of portal usage, file downloads, and communication timestamps.
2. How We Use Your Information
We use your information for the following business purposes:
Service Provision
- Respond to inquiries and provide client services.
- Deliver contracted web design, branding, and digital services.
- Facilitate communication and project management through client portals.
- Process payments and maintain billing records.
Business Operations
- Improve website functionality and user experience.
- Analyze website performance and user behavior.
- Maintain internal records and client databases.
- Provide customer support and technical assistance.
Marketing and Communications
- Send service updates, newsletters, and promotional materials (with your consent).
- Share relevant industry insights and company announcements.
- Showcase completed work in our portfolio (with appropriate permissions).
Legal and Compliance
- Comply with legal obligations, tax requirements, and regulatory standards.
- Protect against fraud, unauthorized access, and security threats.
- Enforce our Terms of Service and other agreements.
- Respond to legal requests and court orders.
3. Legal Basis for Processing (For International Users)
For users in the European Union and other jurisdictions with similar privacy laws, we process your personal
information based on:
- Contract Performance: To fulfill our service agreements and contracts.
- Legitimate Interests: To operate our business, improve our services, and maintain security.
- Consent: For marketing communications and non-essential cookies (where required).
- Legal Obligation: To comply with applicable laws and regulations.
4. Cookies and Tracking Technologies
Types of Cookies:
- Essential Cookies: Required for website functionality and security.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
- Preference Cookies: Remember your settings and personalization choices.
Managing Cookies
You can control cookie preferences through your browser settings. Note that disabling certain cookies may
limit website functionality.
5. Information Sharing and Disclosure
We may engage trusted third-party service providers to perform functions and provide services to us, such as website hosting, analytics, content management, email delivery, payment processing, cloud storage, and client communication tools. We only share information to the extent necessary for these providers to perform their services on our behalf, and they are contractually obligated to safeguard your data and comply with applicable privacy laws.
6. Data Security and Protection
We implement reasonable security measures such as encryption, access controls, secure hosting, regular
updates, and employee training. However, no method of online transmission or storage is 100% secure.
7. Data Retention
We retain personal information as long as necessary to:
- Provide services.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
- Maintain business records
Data is deleted or anonymized when no longer needed.
8. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal
data.
California Residents have additional CCPA rights.
To exercise your rights, contact hello@kerseykreative.com with “Privacy Request” in the subject.
9. International Data Transfers
Your data may be processed in the United States where our servers are located. We apply appropriate
safeguards to protect international data transfers.
10. Email Marketing and Communications
We only send marketing emails with your consent.
You can unsubscribe anytime using:
- The unsubscribe link in emails.
- Your portal preferences.
- Emailing hello@kerseykreative.com
Transactional emails (project updates, invoices) may still be sent.
11. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from minors. If we
do, we will delete it promptly.
12. Third-Party Links and Services
Our website may contain links to external services not controlled by us. Review their privacy policies
separately.
13. Changes to This Privacy Policy
We may update this policy to reflect changes in practices, legal requirements, or technologies. Updated
versions will include a new ‘Last updated’ date. Material changes may also include additional notice.
14. Contact Information
KerseyKreative, LLC
Effingham, IL (remote-based)
Please include “Privacy Policy” in your subject line.
Effective Date: June 19, 2025